Privacy Policy

Information we collect

• Account details: name, email, phone, and delivery address.
• Order details: items, sizes, colours, payment method, and delivery notes.
• Messages you send us on the site, email, or WhatsApp.
• Basic technical data such as browser type, used to keep the site working.

How we use it

We use your information to process orders, confirm payments, arrange delivery, handle returns, and answer support questions. We may send order updates by SMS, call, or WhatsApp. We do not sell your personal data.

Who we share with

We share only what is needed with payment providers, couriers, and hosting services that help us run the shop. We may disclose information if required by law.

How long we keep it

Order records are kept as long as needed for accounting, warranties, and dispute handling. You can ask us to update or delete account details that we no longer need to fulfil a legal or order purpose.

Your choices

You can edit profile details from your account dashboard. To request a copy or deletion of your data, contact us and we will explain what we can do.

Call or WhatsApp +255 710 606 725 or visit our contact page.